Terms of Service

These terms are an agreement between you and Review India ("we", "us") for your use of the SnapAI app and service. By using SnapAI you agree to them. If you do not agree, please do not use the app.

1. The service

SnapAI lets you send a screenshot, photo or PDF and get an explanation of it: a summary, the important details (such as dates, amounts and links), a risk assessment where relevant, and suggested next steps. The tools available can change over time.

2. AI results are information, not advice

• Check anything important with the original source or a qualified professional before you act on it: a payment, a deadline, a contract, a medical result, a legal notice.
• A scam or risk check is an assessment, not a guarantee. A message SnapAI rates as low risk may still be a scam. Never share a password, PIN or one-time code because of a result.
• SnapAI does not verify that a document is genuine or legally valid, and does not quote live prices.
• Money & Savings is budgeting, not financial advice. It organises the receipts, bills and statements you give it into your own spending record. Every total and projection is arithmetic on your own figures, a saving it points out is always a potential saving, and it recommends no financial product. It does not lend, pay, transfer or hold money, and it does not connect to your bank.
• You are responsible for the decisions you make using the results.

3. Your account

• You need to be at least 13 to use SnapAI. If you are under 18, you may use it only with the involvement of a parent or guardian.
• An account is created automatically when you first open the app, and you can use SnapAI without ever signing in. You can sign in with email, Google, WhatsApp or (on iOS) Apple to keep your history across devices.
• If you do sign in, we ask you to complete your profile — your name, country, postal address, a contact email, your WhatsApp number and a photo — before you go on, and we ask you to keep it accurate. If you never sign in, we never ask.
• Keep access to your email, phone number and devices secure. You are responsible for activity on your account.
• You can delete your account at any time; see Delete your account.

4. Acceptable use

Only upload content you have the right to use. You must not use SnapAI to:

• break the law, or infringe anyone's privacy, copyright or other rights;
• upload sexual content involving minors, or content that promotes violence, harassment or hate;
• analyse other people's private information without a lawful reason, or stalk, profile or track anyone;
• plan fraud or scams, or try to trick the AI into producing harmful content;
• attack, overload, scrape, reverse engineer or get around the limits and security of the service, or create accounts in bulk;
• resell the service, or present its results as your own professional advice to others.

We may suspend or close accounts that break these rules, and report illegal content to the authorities.

If you use the business features — the Business Inbox, the CRM or the WhatsApp API that come with Snap AI Business Pro — these also apply:

• The mailbox and the WhatsApp number must be yours, or one you are authorised to operate, and you are responsible for everything sent from them.
• Connect a mailbox with an app password, not your main account password.
• Do not send unsolicited messages. Message people who asked to hear from you, follow WhatsApp's and your mail provider's own policies, and honour a request to stop. Bulk or unwanted messaging is how a WhatsApp number gets banned, and the ban is yours, not ours. The WhatsApp API sends to one recipient per call and has no list parameter, deliberately.
• You must have a lawful basis for the customer details you store in the CRM, and you remain responsible for them.
• SnapAI never sends a message for you. A draft is a draft until you send it; there is no auto-reply.
• Keep your API keys secret. A key can send from your number, so treat it like a password, rotate it if it leaks, and revoke it when it is no longer needed. We may suspend or rate-limit a key, or switch the API off entirely, to protect the service or a recipient.

5. Your content

You keep all rights to what you upload and to your results. You give us permission to store and process your content only to provide the service to you, as described in our Privacy Policy, including sending it to our AI provider. We do not use your screenshots to train AI models unless you switch that on in Settings.

6. Free plan, SnapAI Pro and payments

• Credits. Analyses and some features use credits: one credit for an ordinary analysis, and more for detailed reports, full spoken reports and Pro Headshot. The current cost is shown in the app before you start. No plan is unlimited.
• The free plan includes a small number of free credits (3 at the time of writing), given once per account and once per device, so reinstalling the app or creating a new account on the same phone does not give them again. You can earn a limited number of bonus credits, for example by sharing the app or watching a short video.
• Snap AI Pro and Snap AI Business Pro are auto-renewing subscriptions, billed monthly, every 6 months or yearly, sold through Google Play or the Apple App Store. Each includes a monthly allowance of credits, the same on every billing period (on a 6-month or yearly plan the allowance is given each month, not all at once); unused plan credits do not carry over to the next month and end when the subscription ends. The price, period, allowance and any free trial are shown in the app before you buy.
• Credit top-ups are one-time purchases through Google Play or the Apple App Store. Purchased credits do not expire while your account exists, are used after your plan and free credits, have no cash value, cannot be transferred, and are lost if you delete your account.
• Extra storage is a separate monthly subscription, sold in the same way, and several can be held at once. It grants storage space and nothing else — no credits and no plan features. If it ends, or your plan does, files you had kept become read-only immediately and are deleted 30 days later; we warn you 14 days and 3 days beforehand, and a failed payment on its own does not start that countdown. Deleting your account deletes the files at once.
• Rewards are credits, never money. Bonus credits for sharing the app, for watching a short video, and for inviting a friend are spendable only inside SnapAI. They have no cash value, cannot be withdrawn or transferred, are subject to daily and monthly limits, and can be taken back if a purchase is refunded or a referral turns out not to be genuine. We never reward anyone for a rating or a review.
• The subscription renews automatically until you cancel it. Cancel in your Google Play or App Store subscriptions at least 24 hours before the renewal date. If a free trial is offered and you cancel before it ends, you are not charged.
• Deleting your account or the app does not cancel your subscription. Cancel it in the store first.
• Refunds are handled by the store under its refund policy: Google Play (support.google.com/googleplay/answer/2479637) or Apple (reportaproblem.apple.com). We cannot issue refunds for store purchases ourselves, but contact us if something went wrong and we will help.
• If an analysis or feature fails because of a problem on our side, the credits it used are given back.
• We may change prices or what each plan includes. A price change for an existing subscription is notified by the store, and you can cancel before it applies.

7. Ads and links to shops

Free users may be shown ads from Google AdMob if we switch them on. Paying subscribers do not see ads. See the Privacy Policy.

When you ask SnapAI to compare a price, it searches the web with Google Search and shows prices it found at other shops, each with a link to its source. Those prices and links come from the shops and from Google, not from us: they can be out of date or wrong, and we do not check, endorse or guarantee any shop, seller, price, offer or product. Always check the price, the seller and the return policy on the shop's own page before you buy. What happens on another website is governed by that website's own terms.

A result may also show "Also search" buttons: links we build ourselves to a shop's own search page for the product we read from your screenshot. They are a shortcut to searching, not a price we found, and they carry no price at all.

Some of those links may be affiliate links: if you buy through one we may earn a commission, at no extra cost to you. It never changes which shop we show first — the price list is ordered by price only — and whenever such a link is shown, the result says so.

8. Availability and changes

We work to keep SnapAI available, but it may be interrupted for maintenance or for reasons outside our control, and features may change or be withdrawn. We may update these terms; if a change is significant we will tell you in the app before it applies. Using the app after a change means you accept the new terms.

9. Our rights

The app, its design and its software belong to us or our licensors. You may use the app under these terms, for your own purposes — including running your own business with Snap AI Business Pro. What you may not do is resell the service or pass it off as your own, as §4 says. The app includes open-source components used under their own licences.

10. Disclaimers and limitation of liability

• SnapAI is provided "as is" and "as available". To the extent the law allows, we make no promise that it is error-free, uninterrupted, or that results are accurate, complete or fit for a particular purpose.
• To the extent the law allows, we are not liable for any indirect, incidental, special or consequential loss, or for loss of money, profits, data or opportunity, arising from your use of the service or reliance on its results, including losses caused by acting (or not acting) on an AI result.
• To the extent the law allows, our total liability to you for any claim is limited to the amount you paid us for SnapAI in the 12 months before the claim, or INR 1,000 if you paid nothing.
• Nothing in these terms limits liability that cannot be limited by law, or your statutory rights as a consumer.

11. Ending these terms

You can stop using SnapAI and delete your account at any time. We may suspend or end your access if you break these terms or if we stop providing the service; if we stop the service we will give reasonable notice where we can.

12. Governing law

These terms are governed by the laws of India. Disputes will be handled by the courts of India, without affecting any right you have to bring a claim where you live under local consumer law.

13. Contact

Questions about these terms: sohosoftech@gmail.com. See also our Privacy Policy and Support page.